Terms of Use

01Agreement to these terms

These Terms of Use (the “Terms”) form an agreement between you and MON GROUP VIETNAM JSC (“MON GROUP”, “we”, “us”), a joint stock company registered in Vietnam under enterprise code 0108715772, with its registered office at NV08, Zone 12, Lane 13 Linh Nam, Vinh Tuy, Hanoi, Vietnam.

They apply to this website and to the mobile and web applications we publish (together, the “Services”). By downloading, opening or using any of the Services, you accept these Terms. If you do not accept them, please do not use the Services.

Our Privacy Policy explains how we handle personal data and forms part of these Terms.

02Eligibility

You must be at least 13 years old, or the minimum age required in your country if that is higher, to use the Services. If you are below the age of majority where you live, you may use the Services only with the involvement of a parent or legal guardian. If you use the Services on behalf of a company or another organisation, you confirm that you are authorised to accept these Terms on its behalf.

03Your account

Some Services require an account. You agree to provide accurate information, keep it current, and keep your credentials confidential. You are responsible for activity that takes place under your account. Tell us at ketoan.mongroup@gmail.com as soon as you suspect unauthorised access.

We may suspend or close an account that is used in breach of these Terms, that presents a security or legal risk, or that has been inactive for an extended period — giving reasonable notice where the circumstances allow.

04Acceptable use

When using the Services, you agree not to:

• break any applicable law, or infringe the rights of anyone else;
• upload or distribute content that is unlawful, deceptive, abusive, or that you have no right to share;
• attempt to gain unauthorised access to the Services, to other users' accounts, or to our infrastructure;
• interfere with the operation of the Services, including by overloading, probing or disrupting them;
• reverse engineer, decompile or attempt to derive source code, except to the extent the law expressly permits;
• copy, resell, sublicense or otherwise commercially exploit the Services without our written permission;
• extract data from the Services by automated means, other than through an interface we provide for that purpose.

05Our intellectual property

The Services — including their software, design, text, graphics and trademarks — belong to MON GROUP VIETNAM JSC or to our licensors, and are protected by intellectual property law. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable and revocable licence to use the Services for their intended purpose. No other rights are granted. The MON GROUP name and logo may not be used without our written permission.

06Your content

You keep ownership of the content you create, upload or store in the Services. You grant us a limited, worldwide, royalty-free licence to host, store, transmit, display and back up that content strictly as needed to operate the Services for you and to comply with the law. That licence ends when you delete the content or close your account, subject to the retention periods described in our Privacy Policy.

You are responsible for your content: for holding the rights to it, for its accuracy, and for keeping your own copies of anything important to you. We may remove content that breaches these Terms or the law.

07Purchases, subscriptions and refunds

Some Services, or features within them, are paid. Prices and what is included are shown before you buy.

Purchases made inside a mobile application are processed by the relevant app store — the Apple App Store or Google Play — under that store's terms. Subscriptions renew automatically until cancelled. You can manage or cancel a subscription in your app store account settings, and cancellation takes effect at the end of the current billing period.

Refunds for app store purchases are handled by the app store under its own refund policy. Where we bill you directly, we consider refund requests under applicable consumer law — write to ketoan.mongroup@gmail.com. We may change prices with prior notice; a change never applies to a billing period you have already paid for.

08App stores, and terms specific to Apple

Where you obtain one of our applications from the Apple App Store, the following additional terms apply:

• These Terms are concluded between you and MON GROUP VIETNAM JSC only, and not with Apple. Apple is not responsible for the application or its content.
• Your licence is a non-transferable licence to use the application on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the application. Support requests should be sent to ketoan.mongroup@gmail.com.
• If the application fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the application.
• Apple is not responsible for addressing any claim by you or a third party relating to the application, including product liability claims, claims that the application fails to conform to a legal requirement, and claims arising under consumer protection or privacy legislation.
• You confirm that you are not located in a country subject to a U.S. Government embargo, or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce them against you.

09Third-party services and links

The Services may link to, or work with, services we do not control. We are not responsible for their content, terms or practices, and a link is not an endorsement. Your use of a third-party service is governed by that provider's own terms.

10Availability, changes and termination

We work to keep the Services available, but we do not promise uninterrupted or error-free operation. Maintenance, updates and factors outside our control can cause interruption.

We may add, change or discontinue features. If we discontinue a paid Service entirely, we will give reasonable notice and, where you have paid for a period you can no longer use, a proportional refund.

You may stop using the Services at any time and delete your account. We may suspend or end your access if you materially breach these Terms or where the law requires it. Provisions that by their nature should survive termination — including ownership, disclaimers, limits of liability and governing law — continue to apply afterwards.

11Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will meet your requirements, that they will be uninterrupted or secure, or that every defect will be corrected. Nothing in these Terms excludes any right you have under mandatory consumer law.

12Limitation of liability

To the maximum extent permitted by law, MON GROUP VIETNAM JSC and its directors, employees and suppliers are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill or data, arising out of or relating to your use of the Services.

Our total liability for all claims relating to the Services in any twelve-month period is limited to the greater of: the amount you paid us for that Service during the period, or fifty United States dollars (USD 50).

These limits do not apply to liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or for fraud.

13Indemnity

You agree to indemnify MON GROUP VIETNAM JSC and hold it harmless from claims, damages and reasonable costs arising from your breach of these Terms, from your content, or from your unlawful use of the Services.

14Governing law and disputes

These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to conflict of law rules.

We would much rather resolve a dispute directly. Write to ketoan.mongroup@gmail.com and we will make a genuine attempt to settle it within 30 days. If that is not possible, the dispute will be submitted to the competent court in Hanoi, Vietnam. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of your country of residence.

15Changes to these terms, and contact

We may update these Terms as our Services change or as the law requires. For material changes we give notice inside the application or by email before they take effect. Continuing to use the Services afterwards means you accept the updated Terms.